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JDO Tek

JDO Tek Home Page | Technology Solutions for Home Office and Small Business | Serving Corpus Christi and the Coastal Bend

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Support

Instructions for Remote Support

1.) CLICK HERE to open DWS Remote Control website in a new tab


2.) One the DWS Page, click Download under the Windows icon, and then click Download again on the pop-up.


3.) Locate the download “dwagent.exe” and click to run it (downloads will display at the bottom of your browser in Google Chrome.


4.) Click “OK” if a User Access Control prompt comes up (looks similar to this image, but will say dwagent.exe for program and DWSNET OÜ for publisher):


5.) The DWS Agent will launch – tick “Run” and then click “Next”:


6.) The DWS Agent will generate a randomized User ID and Password. Provide this info to the support technician as requested.

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Backup and Recovery Solutions

What would happen if all of the data contained on the device you’re currently using was suddenly gone? Hardware always fails eventually. Do you have backups in the cloud? On an external?

Make a crash plan today

Maintenance and Security

Every day, American business owners sit down to find their life’s work has been encrypted and held for ransom by a cryptolocker virus. Would you know what to do?

Get real about cybersecurity

Move into the Fast Lane

Did you know fiber Internet is now available in Corpus Christi – how does your connection compare to 1,000 Mbps? You may be able to upgrade for less than you’re already paying!

Get a better deal from your ISP

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